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How does buying a service work?

Browse the site until you find the service you want at the right price for you. Or if your project doesn't fit into the scope of a particular service, you can send an enquiry to a Service Provider to work out a custom price.

Next, you’ll create a clear and detailed brief for the Service Provider, including any necessary files.

Payment is upfront, but will be kept in a holding account with Envato Studio until the job is successfully completed.

If a Service Provider is able to perform the service you’ve requested, you’ll begin working with them. Service Providers should complete your job within the promised turnaround time.

If you’re happy with the work, we arrange for the Service Provider to be paid, and you will receive final files.

If for any reason you feel like you’re not happy with how the job went, you can raise a dispute. Disputes will be fairly judged by a trained member of the Envato Studio staff. You will receive a full refund if we feel the Service Provider has not provided the level of service you paid for.

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