Yes! All buyers get the chance to rate a service when their job is finalized. They will receive an email upon closure of the job (usually 7 days following the date it was marked as completed) asking them to share their experience with the service.
Buyers can choose to recommend a service (thumbs up) or not recommend a service (thumbs down). They also can write a honest, factually correct, account of their experience within the job as part of this review.
Their recommendation and story will then be displayed on the providers service page. Others will use the rating to help them make an informed decision about which service will suit their needs. Likewise, service providers use feedback to know how they're doing!
Once a buyer has left a review, the provider of the job is then able to leave a response to this review.