Studio Shutdown FAQs

About the Studio Shutdown

• Why is Studio shutting down?
• When is the final date I can make an order?
• What will happen to ongoing/open jobs?
• Will the Studio shutdown affect my access to other Envato products?

For Buyers

• What happens if a provider does not finish my job before you shut down?
• How can I download my final files?
• Can I get a refund? Can I still raise a dispute?
• What happens to my account and data?
• How do I access my invoices?
• Will I still be able to get support on services I purchased?

For Service Providers

• What are service provider’s responsibilities to their buyers as we wind down?
• What will happen to open jobs and disputes?
• When will I no longer be able to access my account?
• When will my final payout be as a service provider?
• Are there any alternatives to Studio?
• Can I become an author on Elements or Market?

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